At RoyalSkinHaus Pte Ltd, safeguarding your privacy is our foremost priority. We are committed to upholding and securing your personal information in line with Singapore’s Personal Data Protection Act of 2012 (“PDPA”) to ensure the privacy of our valued customers.

This Personal Data Protection Policy (“Policy”) from RoyalSkinHaus Pte Ltd is designed to provide clarity on our policies and practices concerning the collection, usage, disclosure, and retention of personal data within Singapore. It also outlines the process for accessing, correcting, making inquiries, and lodging complaints regarding your personal data. This Policy is applicable to the personal data of both current and former customers, as well as individuals we engage with.

References to “Royal Skin Haus,” “we,” “us,” or “our” in this Policy encompass RoyalSkinHaus Pte Ltd and its affiliated subsidiaries collecting, using, and disclosing personal data in Singapore.

By engaging with us, submitting information, or enrolling in any of our products or services, you are providing consent for us, our representatives, and agents to collect, use, disclose, retain, and share your personal data as specified in this Policy.

This Policy serves as a supplementary document to the terms and conditions governing your association with us and should be read alongside those terms. If any discrepancies arise between this Policy and the Terms and Conditions, the latter shall prevail.

Types of Personal Data Collected

“Personal data” pertains to any data or information by which you can be identified directly or indirectly. This includes data provided by you, your authorized representatives, third parties, or publicly available sources. Depending on your interactions with us, such data might include:

• Contact information (name, NRIC, passport, etc.)
• Photographs
• Employment and education details
• Family members’ data
• Payment information
• Website usage data

Method of Personal Data Collection

We collect personal data through various channels:

• Application forms or registration forms
• Agreements, documents, or interactions
• Communication with employees via calls, letters, emails, etc.
• Digital services like websites and applications
• Requests for contact or inclusion in mailing lists
• Responses to promotions or surveys
• Images captured by CCTV or photos taken at events
• Referrals from partners or third parties

If you provide personal data about a third party, you must ensure their consent for such sharing.

Purposes of Data Collection

We collect, use, disclose, and retain personal data for various legitimate purposes, including:

• Managing services and products
• Providing membership benefits and services
• Assisting with inquiries and requests
• Processing payments
• Improving customer service
• Conducting research and surveys
• Sharing updates and promotions
• Compliance with laws
• Other reasonable purposes related to the above

Marketing and Consent

We might contact you for marketing purposes through various channels. You can withdraw your consent for marketing materials anytime.

Data Disclosure and Retention

We share personal data with affiliated entities, service providers, and third parties for specific reasons as outlined in the Policy.

Cookies and Online Tracking

We use cookies and similar technologies for data analysis and tracking. You can modify your browser settings to control cookies, but this might impact your user experience.

External Sites

We’re not responsible for the privacy policies of third-party websites linked to our platforms.

Data Security and Accuracy

We maintain security measures to protect your personal data and strive to ensure its accuracy.

Access, Correction, and Withdrawal

You have the right to access, correct, and withdraw your consent to your personal data. Contact our Personal Data Protection Officer for assistance.

Contact Information

If you have privacy concerns or inquiries, contact our Personal Information Privacy Officer.

RoyalSkinHaus Pte Ltd

371 Beach Road, City Gate, #B1-09/10 (S)199597
Telephone: +6580237006
Email address: royalskinhaus@gmail.com

Miscellaneous

This Policy is governed by Singapore law. We might update this Policy periodically to align with developments and changes in regulations. Your continued use of our platforms implies acceptance of such modifications. The website is not intended for minors under 18.